FAQ

Our shop can be found at 8 Narrowgate, Alnwick, NE66 1JG, in the heart of the town. We are conveniently located just a 10 minute walk from Alnwick Castle's Barbican and a 5 minute walk from the town's most central car park, on Greenwell Road.

All rights to the ‘Harry Potter’ books and associated trademarks are the property of JK Rowling/her publishers. All film/image rights associated with the film series are property of Warner Bros. Bowring Hepple Black Ltd. is an independent, family-run retailer, specialising in officially licensed Harry Potter merchandise ONLY and © copyright remains with Warner Bros, JK Rowling or her publishers.

We are open 7 days a week! You'll find members of our team in store from 10am till 5pm March to October, and 10am to 4pm November through to February.

Yes! Our shop is all on one level and accessible to both wheelchairs and pushchairs through our street-level front door. Alnwick's Narrowgate has also recently undergone pedestrianisation and the full street is now accessible to all.

Yes! Bowring Hepple Black welcomes all well-behaved dogs! We even have a range of pet toys so you can treat your four-legged Potter fans when you're in the shop.

From stationery to gifts, and wands to collectibles, Bowring Hepple Black stocks an extensive, carefully-curated range of officially licensed Harry Potter and Wizarding World merchandise.

We currently stock over 30 authentic replica wands by The Noble Collection, including the full Ollivander's wand box collection. From the dark side to character wands from the Fantastic Beasts franchise, you're sure to find a new favourite to add to your collection. If for any reason we don't stock one that you're looking for, we will happily order any wand from The Noble Collection in to the shop.

Yes, we have printed gift vouchers available in store in three set values: £50, £20 and £10. These can be sent out to customers for a small postage fee. Please email info@bowringheppleblack.com to arrange for gift vouchers to be posted.

At the moment, you cannot order from us online. Although, if you are unable to get to the shop in Alnwick, please send us an email at info@bowringheppleblack.com or call the shop on 01665 479097, and we will endeavour to help as best we can.